Self-Storage Relief Manager

Job overview

The Self-Storage Relief Manager role is onsite in Charlotte, NC; compensation is not specified. Universal Storage Group manages American Store & Lock and describes its business as providing self-storage customer service and operations. The relief manager supports facility operations by assisting customers with rentals, payments, accounts, and equipment rentals while maintaining the property. The role also handles records, marketing, cleaning, deposits, and auction preparation as needed.

What you'll do

• Greet customers
• help select unit sizes
• complete rental paperwork
• conduct facility walk-throughs and lock checks
• post payments and follow up on past-due accounts
• maintain customer records
• make daily bank deposits
• conduct monthly marketing
• maintain merchandise
• clean vacant units and facility areas
• prepare auction units as needed
• assist with U-Haul rentals and equipment returns.

What we're looking for

Skills & competencies

self-storage relief manager

charlotte nc

universal storage group

american store & lock

full-time

customer service

facility operations

rental paperwork

account follow-up

marketing

u-haul rentals

medical insurance

401(k) match

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance with company contribution
• short- and long-term disability
• dental and vision insurance
• employee assistance program
• up to 120 hours of PTO annually
• 401(k) match
• paid holidays
• immediate pay program.

Why this role

The role includes a four-phase training program covering sales, operations, auctions, and marketing.

About the employer

Universal Storage Group is hiring for this role. Industry: Lessors of Miniwarehouses and Self-Storage Units. Sector: 53.