Financial Service Representative I

Job overview

The Financial Service Representative I role is onsite in Gwynn Oak, MD. Pay is $16–$25 per hour. Securityplus Federal Credit Union is a not-for-profit financial institution focused on helping members and communities achieve financial security. The representative processes member transactions, explains financial information, and identifies products and services suited to member needs. Accurate service, consultative conversations, and relationship-building support member goals and the credit union’s service mission.

What you'll do

• Communicate financial information to members in person, by phone, and in writing
• process payments, card orders, and digital banking requests accurately
• learn and apply products, policies, and procedures
• build member relationships
• manage multiple responsibilities and service goals
• follow financial policies and regulatory requirements.

What we're looking for

Skills & competencies

financial service representative

credit union

member services

gwynn oak md

banking transactions

digital banking

customer service

saturday availability

$16–$25/hour

securityplus federal credit union

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company contributions
• health, dental, and vision coverage
• annual performance bonus and monthly incentives
• flexible time off
• career progression opportunities.

Why this role

The posting requires availability to work Saturdays and describes a full-time, non-exempt role with member-facing service responsibilities.

About the employer

Securityplus Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.