Front Desk Patient Services Representative

Job overview

The Front Desk Patient Services Representative role is onsite at First Choice Urgent Care’s Occupational Medicine/Urgent Care clinic in Dearborn, MI. The schedule is Monday–Friday, 9:00 AM–5:00 PM, with no weekends, and pay is $17–$21 per hour. The clinic serves urgent care and occupational medicine patients. This position supports clinic operations by managing patient registration and front-desk administration while helping patients navigate insurance and payments. Accurate information entry, responsive phone support, and organized service help maintain a positive experience in a busy clinic.

What you'll do

• Greet and register patients
• answer phones and assist with patient inquiries
• verify insurance eligibility and benefits
• collect copays, deductibles, and other patient payments
• enter patient and insurance information accurately
• assist with urgent care and occupational medicine registrations
• manage multiple patients, calls, and administrative tasks.

What we're looking for

Skills & competencies

front desk patient services representative

dearborn mi

first choice urgent care

$17–$21/hour

monday–friday

9:00 am–5:00 pm

no weekends

patient registration

insurance verification

medical front desk

urgent care

occupational medicine

customer service

Why this role

Monday–Friday schedule, 9:00 AM–5:00 PM; no weekends; prior medical front desk and/or health insurance experience required.

About the employer

First Choice Urgent Care is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.