Medical Support Assistant

Job overview

The Medical Support Assistant role is onsite in Colorado Springs, CO, with a Monday–Friday schedule from 8:00 AM to 4:30 PM, excluding federal holidays. Pay is $24–$28 per hour. The position supports the Eastern Colorado Health Care System and its VA community-care coordination and scheduling operations. The assistant helps ensure patient communications and scheduling are completed accurately and on time, coordinates care with community providers, and processes records and referrals in VA systems. The role also responds to service inquiries and supports compliance with VA scheduling policies and procedures.

What you'll do

• Work with the lead scheduler and scheduling/reception team
• support timely patient communications
• coordinate and authorize Veteran care with community providers
• advise internal medical providers on VA Community Care processes
• validate and update patient demographics
• process health and administrative records into CPRS and VistA
• process community-care consults through HSRM, PPMS, or other systems
• screen calls and respond to service inquiries
• use Microsoft Office applications and Teams.

What we're looking for

Skills & competencies

medical support assistant

colorado springs co

presidential staffing solutions

va community care

patient scheduling

veteran care

cprs

vista

hsrm

monday–friday

8:00 am–4:30 pm

$24–$28/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• health and vision insurance
• paid time off
• training and development
• advancement opportunity.

Why this role

Requires U.S. citizenship, high school education or GED, English proficiency, basic computer skills, typing at least 50 WPM, medical terminology knowledge, and at least six months of customer service experience.

About the employer

Presidential Staffing Solutions, LLC is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.