Insurance Sales and Service Representative

Job overview

The Insurance Sales and Service Representative role is onsite in 75010, TX. The posting lists compensation of $48,000–$66,000 per year. The role supports prospective and existing customers with insurance sales, policy service, and account support. The representative identifies customer needs, explains coverage options, provides quotes, and supports customers with policy changes and claims questions. The role also maintains customer records and works toward sales, service, retention, and activity goals.

What you'll do

• Respond to customer inquiries by phone, email, and in person
• identify insurance needs and explain products, coverage, discounts, and services
• provide quotes and coverage recommendations
• follow up with leads
• assist with policy changes, renewals, cancellations, billing, and claims questions
• review accounts for coverage gaps
• maintain CRM records
• collaborate with team members and other departments
• meet sales, service, retention, and activity goals
• stay current on products, policies, regulations, and updates.

What we're looking for

Skills & competencies

insurance sales

customer service

75010 tx

krystal smith state farm

full-time

$48,000–$66,000/year

policy support

insurance quotes

claims assistance

crm

cross-selling

retirement savings plan

paid time off

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement savings plan
• paid time off
• paid holidays
• training and professional development
• career growth opportunities. The posting also mentions competitive compensation and performance-based earning opportunities, if applicable.

Why this role

The role combines relationship-based insurance sales with customer service and account support.

About the employer

Krystal Smith State Farm is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.