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Customer Retention Specialist

Scott McDowell - State Farm Agent · Katy, TX · Sales and Service

Compensation

$50k – $70k /yr

Employment type

Full-time

Work setting

On-site

Location

Katy, TX

Schedule

Day shift

Posted

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Job overview

The Customer Retention Specialist is an onsite, full-time role based in Katy, TX, with an annual salary of $50,000–$70,000. This role supports the team at Scott McDowell - State Farm Agent. This role exists to support ongoing customer relationships and contribute to office growth. The specialist focuses on outreach, policy renewals, and maintaining high levels of customer satisfaction.

What you'll do

  • Communicate with customers
  • review accounts
  • assist with updates
  • identify satisfaction opportunities
  • maintain records
  • collaborate with the team.

What we're looking for

Skills & competencies
full-time
day shift
katy tx
customer retention
insurance
state farm
sales
service
onsite
$50k-$70k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off, training and development, competitive salary.

Why this role

Competitive salary, training and development, and paid time off.

About the employer

Scott McDowell - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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