Customer Service Coordinator

Job overview

The Customer Service Coordinator position is onsite in Westlake, OH and is not eligible for remote or virtual work. Compensation is not specified. The role supports Cando’s facility operations by welcoming drivers and coordinating on-site railcar movement and inventory. The coordinator helps keep pickup, delivery, and rail movements organized while maintaining accurate records and responding to customer questions. The role also supports daily operations through clerical and administrative work and safety briefings for visitors.

What you'll do

• Coordinate pickup and delivery schedules with oil companies, truck drivers, and the railroad.
• Check trucks in and out, complete paperwork, enter data, coordinate rail movements, maintain railcar inventories, and prepare bills of lading.
• Conduct safety briefings, verify inventory records, provide movement reports, resolve customer issues, and reconcile information with logistics coordinators.

What we're looking for

Skills & competencies

customer service coordinator

logistics

railcar inventory

rail operations

delivery scheduling

data entry

safety briefings

westlake oh

savage transload network

onsite

health benefits

dental benefits

leadership training

safety culture

Work arrangement

• Weekend coverage required

Benefits & perks

• Work-life balance, technical and leadership training programs, award-winning safety culture, group life, accidental death and dismemberment, long-term disability, and health and dental benefits.

Why this role

The posting explicitly states that the position is onsite and not eligible for remote or virtual work.

About the employer

Savage Transload Network LLC is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.