Technical Support Specialist

Job overview

The Technical Support Specialist role is onsite in Harmon, IL, with pay of $15.00–$17.00 per hour based on experience. The position supports a customer’s product troubleshooting and technical support needs; the customer is not named in the posting. The role helps customers diagnose product issues by interpreting electrical schematics and technical diagrams and using diagnostic tools such as multimeters. It also records order and service information, contributing to clear customer communication and accurate support records.

What you'll do

• Answer incoming calls and troubleshoot products with customers
• read and interpret electrical schematics and technical diagrams
• use diagnostic tools such as multimeters to identify issues
• enter order data and service information into the computer system
• communicate clearly with customers
• assist with additional technical support tasks as needed.

What we're looking for

Skills & competencies

technical support specialist

harmon il

hughes recruiting & consulting

fulltime

first shift

monday–friday

customer support

product troubleshooting

electrical schematics

multimeter

circuit boards

$15–$17/hr

health insurance

dental insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental insurance after 30 days at no cost to the employee
• paid time off after one year, including one week of vacation and three sick days
• 401(k) after one year with employer matching
• opportunity for pay increases based on performance and work ethic.

Why this role

Monday–Friday, 8:00 a.m.–5:00 p.m.; first shift. Electrical diagnostic experience and understanding of circuit boards are required.

About the employer

Hughes Recruiting & Consulting is hiring for this role. Industry: Temporary Help Services. Sector: 56.