Patient Services Representative (Medical Receptionist)

Job overview

The Patient Services Representative (Medical Receptionist) role is onsite in Cartersville, GA. Compensation is not specified. The role supports front-office operations and patient experience at Piedmont Urgent Care. As a first point of contact, the representative welcomes patients and visitors, manages patient and business documentation, verifies insurance, and explains and collects patient financial responsibility. The role helps maintain clinic workflow by supporting the practice manager and care team and following healthcare privacy and safety requirements.

What you'll do

• Greet and assist patients and visitors
• collect and organize patient and business documents while maintaining confidentiality
• verify insurance benefits and eligibility
• explain payment policies and billing or collection information
• determine and collect patient financial responsibility
• support the practice manager, providers, and staff
• follow HIPAA and OSHA requirements
• travel to other Piedmont Urgent Care locations as required.

What we're looking for

Skills & competencies

patient services representative

medical receptionist

patient registration

insurance verification

front office

electronic medical records

urgent care

cartersville ga

30120

piedmont urgent care

three 12-hour shifts

7 am–7 pm

rotating weekends and holidays

travel to other locations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, prescription, and pet insurance
• paid time off and holidays
• 401(k) with company match
• Employee Assistance Program and wellness initiatives
• leadership opportunities and professional development.

Why this role

Full-time schedule is three 12-hour shifts, 7 AM–7 PM, with no overnight shifts; rotating weekends and holidays are included. Travel to other locations may be required to support staffing and operations.

About the employer

Piedmont Urgent Care by Wellstreet is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.