Commercial Lines Customer Service Representative

Job overview

The Commercial Lines Customer Service Representative role is onsite in Camdenton, MO. Compensation is not specified. McGrath Insurance Group describes itself as an independent insurance agency serving clients and communities. This role supports the agency’s commercial-lines clients by serving as their main contact, answering coverage questions, coordinating policy and renewal work, and following claims. It helps maintain accurate, timely service and supports client retention and new business placement.

What you'll do

• Serve as the main point of contact for a portfolio of clients, vendors, and carriers
• respond to correspondence and requests
• research policy and coverage questions
• maintain knowledge of carrier products, underwriting guidelines, and legislative changes
• analyze exposures and prepare renewal or new-business specifications
• submit marketing and placement materials, review quotes, and negotiate rates when appropriate
• prepare proposals with the sales team
• handle invoicing and financing tasks
• process policies, endorsements, requests, and audits
• manage and follow up on claims
• maintain schedules and summaries for coverage, renewals, deliverables, and marketing strategy.

What we're looking for

Skills & competencies

commercial lines

customer service representative

insurance agency

client relations

policy servicing

renewals

claims coordination

camdenton mo

mcgrath insurance group

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation is stated without numeric amounts
• supportive culture and dedicated professional development time.

Why this role

Professional development time and a supportive, people-first culture are described.

About the employer

McGrath Insurance Group is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.