Guest Service Agent (Hotel)
Employment type
Full-time
Work setting
On-site
Location
Espanola, NM
Schedule
Day shift
Posted
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Job overview
The Guest Service Agent (Hotel) is an onsite position located in Española, NM. Compensation is not specified for this role, which supports the front-of-house operations for the Santa Clara Development Corporation. This role is dedicated to ensuring high guest satisfaction by managing check-in/out processes, handling reservations, and resolving guest inquiries. The agent acts as a primary point of contact, maintaining professional standards and facilitating communication across hotel departments.
What you'll do
- Check guests in and out, process payments, manage reservations, maintain front office records, and resolve guest complaints.
What we're looking for
- Skills & competencies
- full-timeday shiftespañola nmhotelguest servicefront deskhospitalitycustomer supportweekend availabilityno degree required
- Work arrangement
- Weekend coverage required
Why this role
High interaction with guests and other departments; requires weekend and holiday availability.
About the employer
Santa Clara Development Corporation is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
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Listing ID: 3c6dbd95-1a27-4682-94ea-191734f6e5f9