Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Mescalero, NM, and pays $15 per hour. The position supports hotel guests at Inn of the Mountain Gods, a resort with hotel and casino operations. The agent handles guest check-in and checkout, hotel reservations, key cards, payments, and guest questions. The role helps guests navigate the property and surrounding area, responds professionally to concerns, and maintains an orderly front desk while following resort and casino procedures.

What you'll do

• Check guests in and out
• make hotel key cards
• take reservations
• provide hotel, package, and area information
• manage a money bank and deposits
• maintain a clean workstation
• follow regulatory, departmental, and casino policies.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

check-in and checkout

reservations

guest relations

cash handling

customer service

full-time

mescalero nm

inn of the mountain gods

$15/hour

Work arrangement

• Weekend coverage required

Why this role

The posting requires a high school diploma or GED and at least one year of customer-service experience.

About the employer

Inn of the Mountain Gods is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.