Information Technology Support Specialist

Job overview

Compensation is $26–$33 per hour. The Information Technology Support Specialist role is onsite in Long Beach, CA; The position supports Rocket Lab’s global teams and its computer systems, networks, and devices, helping the company’s operations run smoothly. The specialist handles day-to-day support requests, maintains service tickets and documentation, and helps onboard new employees. This work supports staff across the company, from finance to launch operations, and contributes to ongoing improvements in IT services and processes.

What you'll do

• Provide day-to-day IT support and respond to staff inquiries
• track and update incident, request, problem, change, and project tickets
• onboard new hires and prepare their technology access
• participate in continuous improvement of IT services, systems, and processes. The posting notes that the position may require varied shifts, evenings, weekends, and participation in an on-call rotation as needed.

What we're looking for

Skills & competencies

it support specialist

help desk

incident management

new hire onboarding

windows

linux

pc hardware

long beach ca

rocket lab

$26.34–$33.17 per hour

on-call rotation

employee stock purchase program

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee stock purchase program with a 15% discount
• medical plans, dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, 401(k) match, and additional perks.

Why this role

The posting lists an hourly pay range of $26.34–$33.17 for California. Benefits include an employee stock purchase program with a 15% discount, medical plans, dental and vision coverage, paid leave, 11 paid holidays, parental leave, and 401(k) match.

About the employer

Rocket Lab Corporation is hiring for this role. Industry: Guided Missile and Space Vehicle Manufacturing. Sector: 33.