Guest Service Representative

Job overview

The Guest Service Representative is a full-time, onsite role in Truckee, CA, paying $22–$23 per hour. SP+, a Metropolis company, uses computer vision to provide checkout-free parking experiences. The representative welcomes guests at a hotel or garage, collects valet parking fees using parking software, and answers phones. The role supports a smooth guest experience through courteous service, clear communication, and attention to the work area and personal presentation.

What you'll do

• Greet guests entering or exiting a hotel or garage
• collect valet parking fees using parking software
• answer phones
• maintain cleanliness and organization of the work area and a professional appearance
• communicate in English with guests and provide directions or customer service as needed.

What we're looking for

Skills & competencies

guest service representative

guest services

valet parking

parking software

customer service

hotel and garage guests

full-time

onsite

truckee ca

sp+ hospitality

$22–$23/hr

medical benefits

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may participate in medical, dental, vision, flexible spending, long- and short-term disability, life insurance, accident insurance, 401(k), and paid time off plans.

Why this role

Eligible employees may participate in medical, dental, vision, flexible spending, disability, life and accident insurance, 401(k), and paid time off plans.

About the employer

Metropolis Technologies is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.