Customer Support Specialist - Bilingual
Compensation
$26 – $30 /yr
Employment type
Full-time
Work setting
On-site
Location
Plano, TX
Schedule
Day shift
Posted
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Job overview
The Customer Support Specialist - Bilingual is an onsite role based in Plano, TX, offering compensation between $26 and $30 per hour. This position supports the Texas branch of Uline, a leading distributor of shipping and industrial materials. The role exists to provide legendary service by processing customer orders, offering product recommendations, and handling account inquiries. The specialist acts as a product and solutions expert, building business relationships via phone, email, and chat to ensure customer needs are met efficiently.
What you'll do
- Process customer orders, make product recommendations, handle account inquiries, answer product/pricing/shipping questions, build business relationships, and assist with website navigation.
What we're looking for
- Skills & competencies
- full-timeday shiftplano txbilingualcustomer serviceonsiteno travelno on-callweekends required$26-$30/hruline
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, paid holidays, generous PTO, tuition assistance.
Why this role
Bilingual (English/Spanish) fluency required; includes 401(k) with 6% match from day one.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 3c452bee-b40b-4d47-b21d-42f3b4261432