Assistant Front Office Manager

Job overview

The Assistant Front Office Manager role is onsite in Austin, TX; compensation is not specified. The position supports the Front Desk team at AT&T Hotel & Conference Center and helps uphold its Platinum Service standards. This role assists with daily front desk operations, guest concerns, room inventory, staffing, reporting, and colleague training. It helps maintain guest satisfaction and consistent service while supporting the Front Office Manager.

What you'll do

• Support daily Front Desk operations and staff
• coordinate with other departments
• prepare reports
• manage room inventory and reservations
• address guest concerns
• assist with schedules, training, interviews, and performance reviews
• maintain service and appearance standards
• review VIP reports and arrival information
• monitor stock and work areas
• participate in Manager on Duty and Lobby Greeter rotations.

What we're looking for

Skills & competencies

assistant front office manager

austin tx

at&t hotel & conference center

front desk

guest services

hotel operations

room inventory

staff training

platinum service

aaa 5-diamond

paid vacation

paid holidays

free shift meals

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation after 60 days for salary associates, annual merit increases, 11 paid holidays, free daily shift meals, free bus access with UT Proximity Card, discounted UT garage parking, gift shop discounts, and referral bonus.

Why this role

Supports the hotel’s Platinum Service program and AAA 5-Diamond standards.

About the employer

AT&T Hotel & Conference Center is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.