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Bilingual Call Center Member Advisor

IDIQ · Mount Prospect, IL

Employment type

Full-time

Work setting

On-site

Location

Mount Prospect, IL

Schedule

Day shift

Posted

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Job overview

The Bilingual Call Center Member Advisor is an onsite role located in Mount Prospect, IL, with compensation not specified. This position supports the IDIQ team in providing member retention and support services. This role exists to handle high-volume calls, resolve member concerns, and apply retention strategies to maintain customer loyalty. The incumbent contributes to the company's growth by providing exceptional service and maintaining data confidentiality.

What we're looking for

Skills & competencies
full-time
day shift
mount prospect il
idiq
call center
bilingual
customer service
retention
weekend required
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, life insurance, disability, 11 paid holidays, PTO, 401(k) with match

About the employer

IDIQ is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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