Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Erlanger, KY, with compensation of $45,000–$60,000 per year. The role supports customer experiences and growth at Jalen Hudson’s insurance agency.

What you'll do

• Manage customer inquiries and resolve issues, maintain and update customer records, assist with customer retention strategies, and coordinate with other departments to support customer satisfaction. Customer service experience is preferred
• bilingual Spanish is preferred.

What we're looking for

Skills & competencies

customer relations representative

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

spanish preferred

erlanger ky

state farm agent

$45k–$60k/year

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, performance-based bonus, flexible schedule, paid time off, training and development, and opportunity for advancement.

Why this role

Hiring bonus, performance-based bonus, flexible schedule, paid time off, training and development, and opportunity for advancement.

About the employer

Jalen Hudson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.