Customs Support Agent
Employment type
Full-time
Work setting
On-site
Location
Erlanger, KY
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customs Support Agent is an onsite role based in Erlanger, KY. Compensation is not specified for this position, which supports the clearance operations team at DHL Express, Inc. This role exists to contact customers regarding clearance matters to ensure compliance with federal regulations. The agent examines documents, researches tariff codes, and maintains communication with internal and external departments to facilitate fast shipment delivery.
What you'll do
- Contact customers for documentation
- research tariff codes
- process shipment extensions and cancellations
- review documents for accuracy
- communicate with origin and destination locations
- ensure accurate information transmission.
What we're looking for
- Skills & competencies
- full-timeday shifterlanger kydhl expresscustomslogisticscustomer servicecomplianceshippingdocumentationonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive pay, bonus programs, 401k with match, medical, dental, vision, tuition reimbursement, paid time off.
Why this role
Requires ability to obtain SIDA badge; 1-3 years of customer service experience preferred; proficiency with Microsoft Office.
About the employer
DHL Express, Inc. is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- Freight Transportation Arrangement
- Occupation code
- 43-5011.00
You'll be redirected to the employer's application page.
Listing ID: 3bf80eaa-4874-4129-91b4-6fcf9509a388