Contact Center Specialist
Employment type
Full-time
Work setting
On-site
Location
Birmingham, AL
Schedule
Day shift
Posted
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Job overview
The Contact Center Specialist is an onsite role based in Birmingham, AL. Compensation is not specified. This role supports member services at Americas First Federal Credit Union. This role exists to assist members through telephone, email, or chat by providing support and information about products and services. The specialist resolves inquiries, performs account maintenance, and identifies cross-sell opportunities to ensure a positive member experience.
What we're looking for
- Skills & competencies
- full-timeday shiftbirmingham alcontact centercredit unionmember servicescustomer supportfinancial servicesaccount maintenancecross-selling
- Work arrangement
- Weekend coverage required
About the employer
Americas First Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Credit Unions
- Occupation code
- 43-4051.00
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Listing ID: 3bec5261-df03-44a3-b6f9-6ab71ba2789c