Senior Staff Product Support

Job overview

The Senior Staff Product Support role is onsite in Dallas, TX. Compensation is $100,000–$150,000 per year. Shield AI’s mission is to protect service members and civilians with intelligent systems; this role supports the design, development, integration, and fielding of a next-generation autonomous aircraft system. The role leads logistics planning, supply support, sustainment analysis, and lifecycle support across development, flight test, production, and operational sustainment. Its work helps incorporate supportability into system design and sustain mission availability and operational readiness.

What you'll do

• Lead logistics and sustainment planning across program phases
• develop and maintain integrated logistics support products, maintenance concepts, support-equipment design, provisioning inputs, spares plans, and sustainment documentation
• manage Maintenance Task Analysis and Logistics Control Number structures
• support reliability and maintainability activities
• lead supply-support planning and execution
• coordinate with suppliers, depots, repair vendors, and internal teams
• contribute to proposals, staffing plans, sustainment strategies, and logistics cost estimates
• ensure compliance with applicable defense standards, contract requirements, export controls, and company processes.

What we're looking for

Skills & competencies

senior staff product support

logistics

sustainment

uas

autonomous aircraft

supply support

maintenance task analysis

reliability and maintainability

dallas tx

shield ai

$100k–$150k/year

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time regular employee offer package includes bonus, benefits, and equity
• the posting also describes a temporary benefits package applicable after 60 days for temporary employees.

Why this role

Supports an autonomous aircraft system and requires experience with Maintenance Task Analysis, Logistics Control Numbers, reliability and maintainability artifacts, and supply-support planning and execution.

About the employer

Shield AI is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.