Case Coordinator

Job overview

The Case Coordinator role is an in-office position in Akron, OH, Monday through Friday. Compensation is not specified. The coordinator reports to the Intake Manager and supports the day-to-day operations of new cases at Kisling, Nestico & Redick. The role helps move new cases into the firm’s workflow by entering case information, organizing client files, and routing materials to the appropriate attorney or paralegal team. Accurate records, timely processing, and responsive communication support the intake operation.

What you'll do

• Enter new case data into case management software according to procedures and turnaround times
• locate and review police reports
• create client files and distribute them to attorney or paralegal teams
• scan and attach documents
• edit, scan, and fax documents
• add providers to the case management system
• interact with investigators and doctors’ offices
• answer phones in a high-volume call center
• maintain punctual attendance.

What we're looking for

Skills & competencies

case coordinator

akron oh

kisling, nestico & redick

in-office

monday–friday

case management

new case intake

client files

police reports

document scanning

high-volume phones

ms outlook

ms word

ms excel

Work arrangement

• Weekend coverage required

Why this role

High school diploma is preferred; prior high-volume phone, call center, law firm, or case management experience is preferred. Typing speed of at least 45 WPM is required.

About the employer

Kisling, Nestico & Redick is hiring for this role. Industry: Offices of Lawyers. Sector: 54.