Souvenir Supervisor — Phoenix Zoo

Job overview

The Souvenir Supervisor role is onsite in Phoenix, AZ. Compensation is not specified. Cherry Hill Programs’ Photogenic team creates souvenir photography experiences at tourist attractions and destinations; this role oversees venue operations at the Phoenix Zoo. The supervisor coordinates daily team activities, supports performance goals, and helps photo operations run smoothly. Guest service, team guidance, and souvenir photography contribute to memorable visitor experiences.

What you'll do

• Oversee daily team activities and assign tasks
• maintain scheduled operations
• reinforce established policies and procedures
• troubleshoot technical issues and escalate as needed
• assist with inventory, training, or recruiting as needed
• report policy violations
• take photos and provide souvenirs
• deliver guest service
• operate POS and photography equipment
• maintain a safe and clean work environment.

What we're looking for

Skills & competencies

souvenir supervisor

phoenix zoo

phoenix az

cherry hill programs

guest service

souvenir photography

team leadership

retail operations

pos system

photography equipment

flexible schedule

weekend and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Career advancement opportunities, flexible schedule, referral program, and free photos for friends and family.

Why this role

Photography experience is not required; the role may include assisting with inventory, training, or recruiting as needed.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Zoos and Botanical Gardens. Sector: 71.