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Deskside Technician – End-User Support

NPO USA · Willowbrook, IL · Client-site end-user support team

Employment type

Full-time

Work setting

On-site

Location

Willowbrook, IL

Schedule

Day shift

Posted

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Job overview

The Deskside Technician – End-User Support role is an onsite position in Willowbrook, IL. Compensation is not specified. The technician supports end users at a client location as part of NPO USA’s information technology services.

What you'll do

  • Provide deskside support and timely customer service
  • install and upgrade hardware and software
  • diagnose and repair end-user computers, printers, and peripherals
  • troubleshoot network connectivity
  • and manage the stock room. The role provides five-day onsite support and interfaces with a support center and the customer IT team.

What we're looking for

Skills & competencies
deskside technician
end-user support
it support
hardware installation
software upgrades
desktop support
laptop support
printer troubleshooting
network troubleshooting
willowbrook il
npo usa
medical insurance
dental insurance
401(k)
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), paid time off, medical, dental, and vision insurance.

Why this role

The posting describes a Single Point of Contact support project and lists medical, dental, vision, paid time off, and 401(k) benefits.

About the employer

NPO USA is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Facilities Management Services
Occupation code
15-1232.00
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