Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Wichita, Kansas. Compensation is not specified. The position supports The Grounds Guys of East Wichita’s office administration and customer service for commercial and residential customers.

What you'll do

• Monitor customer communication software and respond promptly
• schedule technician jobs and sales estimates
• provide weekly updates on sold work
• follow up after completed jobs and on proposals
• enter backflow tests with the appropriate city
• and maintain professional relationships with customers and team members. The role also includes starting management of company human resources systems and procedures.

What we're looking for

Skills & competencies

customer service representative

wichita ks

full-time

office administration

customer communication

technician scheduling

sales estimates

customer follow-up

backflow tests

the grounds guys

commercial and residential customers

Work arrangement

• Weekend coverage required

Why this role

Coordinates customer communications, technician scheduling, estimates, and post-job follow-up.

About the employer

The Grounds Guys of East Wichita is hiring for this role. Industry: Landscaping Services. Sector: 56.