BDC Service Representative

Job overview

The BDC Service Representative role is an onsite position located in Los Angeles, CA. Compensation is specified as $17.87 to $18.00 per hour, and this role supports the customer service center at Honda of Downtown Los Angeles. This role exists to serve as the front line of the sales and service process, handling inbound and outbound communications to ensure a seamless experience for clients. The representative manages customer interactions and tracks information to support dealership operations.

What you'll do

• Utilizing a script, answering outbound and inbound calls, texts and emails with a friendly and positive attitude.
• Handle customer feedback with integrity and poise, involving additional individuals for a speedy resolution.
• Responsible for accurately tracking customer interactions and information in our customer database management system.

What we're looking for

Skills & competencies

full-time

day shift

los angeles ca

honda

bdc service

automotive

customer service

bilingual

weekend required

onsite

$17.87-$18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life insurance, Paid time off, Employee discounts, Paid training

Why this role

Requires bilingual English/Spanish skills.

About the employer

Honda of Downtown Los Angeles is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.