Department Secretary, Hearing and Speech

Job overview

The Department Secretary, Hearing and Speech role is onsite in Utica, NY, with compensation not specified. The listing gives a Monday–Friday schedule of 9:30 a.m.–5:30 p.m. and a 13-week duration. The secretary supports outpatient department operations through scheduling, insurance-related tasks, and patient-facing communication. Accurate records and coordination with patients, providers, and therapists help keep appointments and administrative workflows moving.

What you'll do

• Perform EPIC scheduling and use EPIC
• work with insurance portals, authorizations, and benefit assessments
• ensure prescriptions are accurate
• use Excel and Word
• communicate with patients, providers, and therapists
• apply medical terminology and awareness
• follow the stated 75-mile travel radius rule.

What we're looking for

Skills & competencies

department secretary

hearing and speech

utica ny

phaxis

epic scheduling

outpatient

insurance authorization

benefit assessments

patient-facing

monday–friday

9:30 a.m.–5:30 p.m.

13 weeks

Work arrangement

• Weekend coverage required

Why this role

The posting prefers a high school diploma or GED, one year of college, and experience with EPIC clinical front-desk functionality.

About the employer

Phaxis LLC is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.