Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team is an onsite, full-time role in Austin, TX, paying $40,000–$50,000 per year, with higher earnings available through commissions, bonuses, and incentives. The agency says it works to protect what matters to customers and give back through schools, charity events, and community activities. The representative handles customer questions and policy needs, processes claims, and maintains interaction records. This work supports customer experience and the growth of the insurance agency by helping community members with responsive service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

full-time

austin tx

state farm agent

policy information

policy changes

claims processing

customer records

licensing paid

health insurance

$40k–$50k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, 401(k) after one year, performance bonus, flexible schedule, health insurance, paid time off, and training and development.

Why this role

The agency pays for licensing and offers training and development, with potential internal growth opportunities.

About the employer

Marijane Billington - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.