Hotel Front Desk Associate

Job overview

The Hotel Front Desk Associate role is onsite in Miami Beach, FL. Compensation is listed as $16–$18 per year in the source salary element. The role supports the hotel’s guest-facing hospitality operations. The associate serves as an initial point of contact for guests, handling arrivals, departures, reservations, inquiries, payments, and concerns. Coordination with housekeeping and maintenance helps support a welcoming guest experience and orderly front desk operations.

What you'll do

• Welcome guests and provide customer service
• handle check-ins, check-outs, and reservations
• answer phone calls, emails, and inquiries
• process payments and maintain guest records
• assist with requests and resolve concerns
• coordinate with housekeeping and maintenance
• use reservation and property management systems
• maintain an organized front desk
• follow hotel policies and security procedures.

What we're looking for

Skills & competencies

hotel front desk associate

hospitality

guest services

check-in and check-out

reservations

guest records

payment processing

property management systems

mmlssolutions

miami beach fl

weekend availability

$16–$18 per year

Work arrangement

• Weekend coverage required

Why this role

Guest-facing front desk role using hotel reservation and property management systems.

About the employer

MMLSSOLUTIONS LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.