Account Associate – State Farm Agent Team Member

Job overview

The Account Associate – State Farm Agent Team Member role is onsite in Durham, NC, with compensation of $40,000–$75,000 per year. James Zewe State Farm serves customers across North Carolina through a customer-focused agency team. This role supports daily agency operations and customer success by managing account information, assisting with policy questions and changes, processing claims follow-up, and coordinating with underwriters. It also helps grow the agency by building customer relationships and marketing relevant products and services.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

state farm agent team member

insurance

customer accounts

policy support

claims follow-up

underwriting coordination

customer relations

sales

durham nc

james zewe state farm

$40k–$75k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• performance-based bonuses
• flexible schedule
• paid time off
• training and development
• advancement opportunities
• company laptop and work phone.

Why this role

Monthly and landmark bonus opportunities, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

James Zewe - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.