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NIH Quality Assurance Manager

Key Concepts Knowledgebase LLC · Bethesda, MD · IT Support

Employment type

Full-time

Work setting

On-site

Location

Bethesda, MD

Schedule

Day shift

Posted

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Job overview

The NIH Quality Assurance Manager is an onsite role based in Bethesda, MD. Compensation is not specified. This position supports the IT support organization at Key Concepts Knowledgebase LLC. The role exists to ensure IT service delivery meets client expectations. The QA Manager develops quality plans, monitors performance metrics, and collaborates with technical teams to improve service delivery systems.

What you'll do

  • Develop Quality Assurance Plan
  • manage KPIs and metrics
  • provide statistical reporting
  • execute quality improvement testing
  • determine QA resources
  • report QA concerns
  • maintain ISO/CMMI standards.

What we're looking for

Skills & competencies
full-time
bethesda md
quality assurance
qa manager
nih
it
day shift
onsite
key concepts
government contract
Work arrangement
  • Weekend coverage required

Why this role

Experience with large government contracts; knowledge of VDI systems.

About the employer

Key Concepts Knowledgebase LLC is hiring for this role. Industry: Other Scientific and Technical Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Other Scientific and Technical Consulting Services
Occupation code
11-3051.00
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