Research Service Desk Support Technician
Compensation
$24.77 – $37.16 /yr
Employment type
Full-time
Work setting
On-site
Location
Seattle, WA
Schedule
Day shift
Posted
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Job overview
The Research Service Desk Support Technician is an onsite role based in Seattle, WA, with a salary range of $24.77 - $37.16 per hour. This position supports the Seattle Children's Research Institute. This role exists to provide Tier 1 technical support to the research user community. The technician serves as the first point of contact for IT issues, resolving common problems and routing complex tickets to ensure the research team has the tools needed for life-saving work.
What you'll do
- Provides Tier 1 technical support.
- Installs software.
- Troubleshoots OS and software issues.
- Creates and routes tickets.
- Mentors with the desktop team.
What we're looking for
- Skills & competencies
- full-timeday shiftseattle waseattle children'sit supportservice deskresearchtechnical supportonsite$24-$37/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 403(b), life insurance, PTO, tuition reimbursement.
Why this role
Requires 1 year of related experience.
About the employer
Seattle Children's is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 99-9999.99
You'll be redirected to the employer's application page.
Listing ID: 3ab37023-ba9a-42b2-8b5f-82bc2ed34b6f