Café and Retail Associate, Ferry Building

Job overview

The Café and Retail Associate, Ferry Building is an onsite, full-time role in San Francisco, CA, scheduled 32–40 hours per week, Sunday through Thursday. The posting states starting pay of $21 per hour plus tips. Dandelion Chocolate makes bean-to-bar chocolate and serves drinks and pastries at its Ferry Building shop. The associate creates a thoughtful café and retail experience by preparing drinks, sharing product knowledge, and helping guests choose chocolate, pastries, and beverages. The role also supports daily operations through restocking, cleaning, and improving team processes.

What you'll do

• Prepare hot chocolate, espresso drinks, and brewed coffee
• answer questions about allergens, chocolate, pastries, and drinks
• recommend chocolate and espresso pairings
• provide attentive guest service
• maintain professional presentation and guest relationships
• improve operating procedures, checklists, and documentation
• support the team during busy periods and complete other tasks as needed.

What we're looking for

Skills & competencies

café associate

retail associate

ferry building

chocolate

coffee

espresso

guest service

product knowledge

sunday–thursday

san francisco ca

dandelion chocolate

$21/hr plus tips

Work arrangement

• Weekend coverage required

Benefits & perks

• Subsidized medical, vision, and dental benefits
• 401(k) option
• paid vacation, holiday pay, and paid sick time
• commuter benefits
• flexible spending accounts
• chocolate tastings
• growth and development opportunities.

Why this role

The posting specifies Sunday–Thursday availability and 32–40 hours per week. It seeks one to two years of retail or customer-facing experience; espresso-making experience is a plus.

About the employer

Dandelion Chocolate is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.