Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Fox River Grove, IL; compensation is listed as $45,000–$80,000 per year. Tuffy Tire & Auto emphasizes customer satisfaction and service at its repair shop. The advisor identifies customer concerns, communicates them to technicians, and explains inspections, payment plans, completed work, warranties, and roadside assistance. The role helps customers understand repair recommendations and supports a positive service experience.

What you'll do

• Make customer satisfaction a priority
• identify customer concerns and communicate them to technicians
• review payment plans and digital courtesy inspections
• explain completed work at bill-out
• review nationwide warranties and roadside assistance.

What we're looking for

Skills & competencies

automotive service advisor

fox river grove il

tuffy tire & auto

auto repair

customer service

digital courtesy inspection

payment plans

warranties

roadside assistance

$45k–$80k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, bonus incentives, weekday off, closed Sundays, and career advancement opportunities.

Why this role

Requires two years of experience in an auto repair facility and a valid driver’s license with a good driving record. The posting notes the shop is closed Sundays and offers paid training and advancement opportunities.

About the employer

Tuffy Tire & Auto 39030 is hiring for this role. Industry: General Automotive Repair. Sector: 81.