Business Development and Operations Specialist, Logistics

Job overview

The Business Development and Operations Specialist, Logistics role is onsite in Houston, TX. Compensation is not specified. QuickFreight Dot Com LLC’s role focuses on freight growth and operational support for customer service and dispatch teams. The position develops new shipping lanes and shipper relationships while providing operational coverage across the load lifecycle. It contributes to customer retention and service reliability by sourcing business, monitoring active shipments, and resolving shipment issues.

What you'll do

• Research and qualify shipper leads
• conduct outbound calls, emails, and LinkedIn outreach
• manage leads in CRM
• analyze lane data and market capacity
• present proposals, negotiate freight rates, and convert leads
• handle customer service escalations
• monitor active loads for carrier compliance and dispatch efficiency
• communicate shipment status and delays
• troubleshoot logistics issues through delivery.

What we're looking for

Skills & competencies

business development

operations specialist

logistics

houston tx

quickfreight dot com

full-time

freight brokerage

3pl

shipper prospecting

lane development

load lifecycle

customer service escalations

Work arrangement

• Weekend coverage required

Why this role

A dual-function role allocating stated responsibilities between freight development and sales (60%) and operational support and customer service (40%).

About the employer

QuickFreight Dot Com LLC is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.