Application Support Engineer — Market Risk

Job overview

The Application Support Engineer — Market Risk role is onsite in Chicago, IL, for a 12+ month contract opportunity. The posting pays $58.26–$66.26 per hour. The position provides production support for the Market Risk space at a global financial institution. The engineer responds to business queries, supports feeds and batch processes, manages alerts and incidents, and coordinates resolutions with development teams. Documentation, business continuity testing, metrics, and automation identification help maintain reliable production operations.

What you'll do

• Respond to and resolve Market Risk business queries
• manage the user query mailbox and ensure timely responses
• support feeds, batch items, alerts, and monitoring
• use ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reports
• manage incidents, user notifications, and escalations
• maintain documentation and knowledge resources
• coordinate resolutions with development teams
• assist with metrics reporting
• coordinate business continuity testing and paperwork
• run issue-resolution meetings
• identify automation opportunities.

What we're looking for

Skills & competencies

application support engineer

market risk

production support

sql

unix/linux

itsm

itrs

jira

dynatrace

splunk

chicago il

12+ month contract

$58.26–$66.26/hr

genesis10

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, health savings account, voluntary hospital indemnity, voluntary term life insurance, 401(k), applicable sick pay, and commuter benefits in listed locations.

Why this role

Requires 10+ years of production support experience, strong SQL and UNIX/Linux knowledge, and working knowledge of ITIL, ITRS, DynaTrace, Splunk, Autosys, and Bob jobs.

About the employer

Genesis10 is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.