Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Fond du Lac, WI. Compensation is $35,000–$50,000 per year. Ben Mayer’s State Farm agency describes community involvement, work-life balance, and a growing local team. The representative supports customer experience and agency operations by answering policy questions, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role helps customers resolve insurance needs and coordinates with other agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

fond du lac wi

full-time

policy information

policy changes

claims processing

customer follow-up

customer records

health insurance

dental insurance

vision insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Disability, dental, health, and vision insurance
• 401(k)
• performance-based bonus
• flexible schedule
• paid time off
• advancement opportunities
• and training and development.

Why this role

The agency describes flexible schedules and time off, community involvement, and internal growth opportunities for driven and sales-minded candidates.

About the employer

Ben Mayer - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.