Manager — Pega Disputes and Collections Modernization Lead

Job overview

The Manager — Pega Disputes and Collections Modernization Lead works onsite in Dallas, TX, according to the listing. Compensation is not specified. The role is described as supporting Goldman Sachs’ banking and financial services technology transformation across cards and payments. The manager leads modernization of Pega-based disputes and collections systems, coordinating business, operations, architecture, engineering, and vendor teams. The work aims to deliver scalable, secure, compliant, and customer-centered workflows and integrations across card servicing, payment channels, networks, and collections systems.

What you'll do

• Lead Pega upgrades, migrations, and modernization from planning through deployment and post-production support
• assess applications, workflows, rules, integrations, and dependencies
• define roadmaps and target-state architecture
• manage technical risks, releases, and production readiness
• modernize dispute and chargeback workflows
• coordinate collections and recovery improvements
• drive payment and enterprise integrations
• align architecture and engineering teams on integration governance and reliable data exchange.

What we're looking for

Skills & competencies

pega modernization

disputes management

collections

credit cards

chargebacks

payments integration

enterprise architecture

dallas tx

artech llc

goldman sachs

technology transformation

customer servicing

Work arrangement

• Weekend coverage required

Why this role

The source describes the role as full-time and identifies a manager/senior technology lead experience level. The listing title in the feed differs from the detailed role title in the description; the detailed description names the Pega disputes and collections modernization lead role.

About the employer

Artech LLC is hiring for this role. Industry: Commercial Banking. Sector: 52.