Circulation Call Center Representative — Part-Time

Job overview

The Circulation Call Center Representative — Part-Time role is listed in Hutchinson, KS; remote or hybrid work may be available depending on company policy or business needs. Compensation is $17 per hour. The role supports newspaper subscribers and prospective customers through circulation service.

What you'll do

• Handle inbound and outbound calls about subscriptions, delivery issues, billing, account updates, retention, and general support
• document customer interactions
• start, renew, upgrade, or cancel subscriptions
• explain options and pricing
• process payments
• update account information
• refer delivery and routing concerns to distribution
• meet call center performance metrics.

What we're looking for

Skills & competencies

circulation call center representative

part-time

customer service

newspaper subscriptions

inbound calls

outbound calls

billing support

hutchinson ks

cherryroad tech

$17/hr

weekend rotation

up to 28 hours/week

Work arrangement

• Weekend coverage required

Benefits & perks

• Part-time employees are eligible for paid sick time and the 401(k) plan.

Why this role

Part-time hours may be up to 28 per week. The call center covers seven days a week, with rotating weekend and weekday holiday coverage; shifts may include weekends or early mornings if required.

About the employer

CherryRoad Tech Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.