Patient Experience Specialist I, Front Desk

Job overview

The Patient Experience Specialist I, Front Desk role is an onsite, full-time position in Mechanicsville, VA, paying $16–$21 per hour. The role supports an Atlantic Vision Partners eye clinic and its mission to deliver patient outcomes and serve its provider network.

What you'll do

• Welcome patients
• answer and make calls
• register patients and maintain accurate records
• verify personal and insurance information
• schedule and reschedule appointments
• process medical record requests and patient payments
• and reconcile daily cash reports and collected funds.

What we're looking for

Skills & competencies

patient experience specialist

front desk

patient check-in

appointment scheduling

insurance verification

medical records

patient payments

mechanicsville va

$16–$21/hr

eye care

paid training

tuition reimbursement

employee eyewear discounts

atlantic vision partners

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off and holidays
• life and disability insurance
• tuition reimbursement
• continuing education support
• certification sponsorship
• employee eyewear discounts
• and referral bonus opportunities.

Why this role

Computer literacy is required. A high school diploma or GED is required, while an associate degree is preferred. The posting lists paid training, career development, and tuition reimbursement opportunities.

About the employer

Atlantic Vision Partners is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.