Customer Relations Representative – State Farm Agent Team Member

Job overview

Customer Relations Representative – State Farm Agent Team Member is an onsite role in Bonney Lake, WA. Compensation is $60,000–$90,000 per year. The role supports the growth of Jeff Ward’s State Farm insurance agency by serving community members and strengthening customer experiences. The representative manages inquiries and resolves issues, maintains customer records, supports retention efforts, and coordinates with other departments. This work helps the agency respond to customer needs and maintain satisfaction.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

insurance agency

customer inquiries

issue resolution

customer records

customer retention

customer satisfaction

jeff ward state farm agent

bonney lake wa

$60k–$90k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• flexible schedule
• health insurance
• advancement opportunity
• paid time off
• training and development.

Why this role

The agency lists license reimbursement, performance-based bonuses, flexible scheduling, training and development, and advancement opportunities.

About the employer

Jeff Ward - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.