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Help Desk Specialist I

Westamerica Bank · Suisun City, CA · Branch support and help desk

Compensation

$17 – $19 /hr

Employment type

Full-time

Work setting

On-site

Location

Suisun City, CA

Schedule

Day shift

Posted

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Job overview

The Help Desk Specialist I role is onsite in Suisun, CA. Compensation is $17–$19 per hour. Westamerica Bank provides financial services and emphasizes customer service for its employees, customers, and shareholders. The specialist assists branch personnel with questions about financial products and bank systems, and helps guide staff through new-account procedures. The role also reviews legal documentation for non-personal accounts, supporting accurate account opening and branch operations.

What you'll do

  • Assist branch personnel with questions about financial products, new-account policies and procedures, SalesLogix, Lotus Notes, and Safebox
  • review legal documentation for non-personal accounts
  • guide branch staff in opening accounts.

What we're looking for

Skills & competencies
help desk specialist i
suisun ca
banking support
branch personnel
financial products
new accounts
legal documentation
westamerica bank
40 hours weekly
$17–$19/hour
customer service
Work arrangement
  • Weekend coverage required

Why this role

40 weekly working hours. Previous work experience is required, preferably within a financial institution; knowledge of basic PC operating systems and software packages is desirable.

About the employer

Westamerica Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.

Additional details

Industry sector
52
Industry
Commercial Banking
Occupation code
15-1232.00
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