Service Administrator

Job overview

The Service Administrator is an onsite role based in Ellensburg, WA. Compensation is not specified, and this position supports the Agriculture & Turf Division at Pape' Machinery, a premier capital equipment dealer. This role exists to ensure customers receive a high-quality experience when getting equipment repaired or serviced. The Service Administrator contributes to the team by managing service department workflows, preparing repair estimates, and providing professional communication to customers and technicians.

What you'll do

• Manage incoming and outgoing service department work, prepare repair estimates, provide customer service, and assist with dispatching technicians.

What we're looking for

Skills & competencies

full-time

day shift

ellensburg wa

pape' machinery

service administrator

customer service

equipment dealer

administrative

onsite

agriculture

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) & Roth 401(k) with match, Medical, Dental, Vision, Life Insurance, Short/Long-Term Disability, Tuition Reimbursement, Paid Vacation, Sick Leave, Paid Holidays.

Why this role

Family-owned company with over 160 locations and 85+ years of experience.

About the employer

Pape' Machinery, Inc is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.