Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Naples, FL, with a stated annual salary range of $38,000 to $45,000. Hughes Exterminators is part of the Arrow Exterminators family, which provides pest and termite control services and describes its work as protecting quality of life. The representative serves as a first point of contact for internal and external customers, resolving inquiries, arranging service, taking payments, updating customer files, and helping technicians stay scheduled and accounts current.

What you'll do

• Handle incoming customer calls, identify issues, and find solutions
• schedule service, take payments, and update customer files
• make outbound calls to support technician scheduling and account payments
• and use computer skills and problem-solving to support service-center goals.

What we're looking for

Skills & competencies

customer service representative

naples fl

hughes exterminators

pest control

customer support

phone support

service scheduling

microsoft office

$38k-$45k/year

full-time

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, HSA, telemedicine, disability, cancer and accident insurance, wellness suite, and life insurance.

About the employer

Hughes Exterminators is hiring for this role. Industry: Carpet and Upholstery Cleaning Services. Sector: 56.