Office Coordinator and Scheduler

Job overview

The Office Coordinator and Scheduler role is onsite in Mooresville, NC. Compensation is not specified. The position supports Senior Helpers’ daily operations so clients can receive care at home and maintain their independence. The coordinator schedules caregivers based on client assessments and care plans, resolves coverage issues, and communicates schedule changes to clients and families. The role also maintains scheduling records, audits time cards, and serves as a point of contact for families and caregivers.

What you'll do

• Select, schedule, and coordinate caregivers based on assessments and care plans
• maintain schedules and address conflicts, emergencies, and call-outs
• communicate schedule changes to clients and families
• record changes in company software
• accept on-call duty averaging two weeks per month
• coordinate shift backfill
• audit time cards
• maintain rapport with clients and caregivers
• assist with caregiver files as directed.

What we're looking for

Skills & competencies

full-time

office coordinator

scheduler

caregiver scheduling

home care

mooresville nc

client communication

schedule coordination

on-call rotation

health insurance

paid time off

senior helpers

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance and paid time off.

Why this role

On-call duty averages two weeks per month. A high school diploma or GED is required; an associate degree is preferred.

About the employer

Senior Helpers Mooresville is hiring for this role. Industry: Home Health Care Services. Sector: 62.