Passenger Service Agent (Part-Time)

Job overview

The Passenger Service Agent (Part-Time) role is an onsite position based in Dulles, VA. Compensation is not specified beyond the $18.50/hour rate mentioned in the posting, and this role supports the aviation services department at Swissport International AG. This role exists to provide essential passenger and customer services, including reservations, ticketing, baggage processing, and terminal check-in. The agent ensures a smooth travel experience by assisting passengers with special needs, managing gate operations, and maintaining compliance with all security and operational policies.

What you'll do

• Inspect and verify passenger documentation
• Issue boarding passes and reschedule passengers
• Manage baggage processing
• Assist passengers with special needs
• Direct passengers through Customs and Immigration
• Make public address announcements
• Assist Ramp Service Agents
• Comply with security requirements
• Operate jet way and reservation software
• Produce work-related documentation.

What we're looking for

Skills & competencies

part-time

day shift

dulles va

swissport

aviation

customer service

airport

ground handling

no degree required

entry level

Work arrangement

• Weekend coverage required

Why this role

Part-time, aviation industry, customer-facing, entry-level.

About the employer

Swissport International AG is hiring for this role. Industry: Other Airport Operations. Sector: 48.