Call Center Supervisor
Employment type
Full-time
Work setting
On-site
Location
00968, PR
Schedule
Day shift
Posted
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Job overview
The Call Center Supervisor is a full-time onsite position located in PR. Compensation is not specified in the listing, and this role supports the patient services team at Alivia Health. This role exists to oversee daily call center operations and manage agent performance. It contributes to the company's goal of providing accurate, efficient, and professional communication to patients and stakeholders.
What you'll do
- Oversees operations, monitors queue volumes, manages staffing, provides leadership and coaching, and resolves escalations.
What we're looking for
- Skills & competencies
- full-timeprcall center supervisorbusinessonsiteday shiftweekend requiredno on-callno travel
- Work arrangement
- Weekend coverage required
Why this role
Patient-centered culture, specialty pharmacy focus
About the employer
Alivia Health is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-1011.00
You'll be redirected to the employer's application page.
Listing ID: 39d63adb-421c-43ef-9126-be8515265533