Veterinary Receptionist — Client Service

Job overview

The Veterinary Receptionist role is onsite in Glen Burnie, MD, with the hospital planning to relocate to Pasadena, MD in October 2026; compensation is $18–$20 per hour. Croydon Pet Hospital provides medical care for pets and supports the bond between pets and their families. The receptionist is the first point of contact for clients, coordinating appointments and communications while supporting patient flow and helping clients understand preventive care, treatment plans, and post-visit instructions.

What you'll do

• Greet and check in and out clients
• answer calls and emails
• schedule appointments and manage confirmations
• maintain accurate, confidential client and patient records
• process payments and invoices
• communicate client messages to veterinary staff
• assist patient flow
• explain preventive care, treatment plans, and post-visit instructions
• maintain a clean, welcoming reception area.

What we're looking for

Skills & competencies

veterinary receptionist

client service

glen burnie md

pasadena md relocation

croydon pet hospital

veterinary reception

customer service

appointment scheduling

client records

patient flow

$18–$20/hour

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), dental and health insurance, employee discounts, flexible schedule, free food and snacks, free uniforms, advancement opportunities, paid time off, parental leave, training and development, and vision insurance.

Why this role

The posting describes full-time and part-time opportunities, requires at least three years of customer-service experience, and notes that veterinary experience is preferred but not required. The hospital plans to relocate to Pasadena in October 2026.

About the employer

Croydon Pet Hospital LLC is hiring for this role. Industry: Veterinary Services. Sector: 54.