Automotive Service Director, Ford & CDJR

Job overview

The Automotive Service Director, Ford & CDJR role is onsite in Morris, MN. Compensation is $87,000–$120,000 per year, including potential performance-based bonuses. The position leads Veero Ford & CDJR’s dual-franchise service department. The director oversees service operations, develops staff, improves workflow and productivity, manages financial performance, and supports customer satisfaction. The role works with ownership to strengthen daily operations and build a high-performing department.

What you'll do

• Oversee technicians, service advisors, dispatching, and shop workflow
• coach and develop staff
• manage scheduling, shop capacity, and repair order flow
• monitor productivity, labor sales, and profitability
• improve repair processes and quality control
• maintain manufacturer warranty compliance
• resolve escalated customer concerns.

What we're looking for

Skills & competencies

automotive service director

ford

cdjr

dealership service management

service department leadership

technician productivity

customer experience

full-time

morris mn

veero ford & cdjr

$87k–$120k/year

medical insurance

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• paid time off and holidays
• paid manufacturer training and professional development
• life insurance
• HSA availability
• employee vehicle purchase discounts
• relocation assistance for qualified candidates
• tuition-free college opportunities through Degrees@Work may be available.

Why this role

Dual-franchise Ford and Chrysler Dodge Jeep Ram service leadership; performance-based bonus plan; relocation assistance for qualified candidates; tuition-free college opportunities may be available to employees and eligible family members.

About the employer

Veero Ford & CDJR of Morris is hiring for this role. Industry: General Automotive Repair. Sector: 81.