Guest Services Representative, Evening Shift

Job overview

The Guest Services Representative, Evening Shift role is onsite in Cedar Rapids, IA, working 3:00 p.m. to 11:00 p.m. Wednesday through Sunday. Pay is $15–$16 per hour. The role supports front desk service at the Radisson Cedar Rapids. The position helps create a welcoming guest experience by handling arrivals and departures, responding to questions, maintaining accurate guest accounts, and coordinating with hotel colleagues to support smooth daily operations.

What you'll do

• Address guest inquiries and concerns
• register arrivals and process departures
• handle telephone communications professionally
• maintain clean and organized public and front office areas
• use selling techniques to support occupancy and revenue
• document guest accounts
• learn hotel amenities and local information
• complete daily and departmental reports
• deliver amenities
• and collaborate with other departments.

What we're looking for

Skills & competencies

guest services representative

cedar rapids ia

oliver hotels & resorts

radisson

evening shift

3:00 p.m.–11:00 p.m.

wednesday–sunday

front desk

guest service

hotel operations

full-time

$15–$16/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay
• growth and development opportunities
• supportive team environment
• employee discounts and perks.

Why this role

The stated schedule is Wednesday through Sunday, 3:00 p.m. to 11:00 p.m.; employee discounts and growth opportunities are offered.

About the employer

Oliver Hotels & Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.